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Privacy policy

Website al-valena.com strives in all available ways to ensure the safety and openness of using the reservation booking service. Hereby al-valena.com informs users about what information about the user may be available to our site, as well as on how the information received by al-valena.com is used.

Collection of information

To register as a user of the site al-valena.com we invite him to fill out the registration form, in which we ask to indicate his name and surname, country of residence, e-mail address, and also, if desired, a telephone number.

This information is stored in the site's client base and used to make reservations, send confirmations, vouchers and other documentation required for the provision and receipt of the service, as well as for feedback from the site visitor who provided these data on their own. Data is not used for other purposes and is not provided to third parties.

Cookies

Cookies are small text files that are usually stored on the user's computer before the end of the session, i.e. before the end of the work in the browser, but in some cases and beyond. When a user visits al-valena.com, the site sends one or more cookies to the user's computer or other device.

Cookies are used:
  • to simplify the use of the site and improve the quality of services provided, for example, to save user settings;
  • to track the fact of payment for booked services. After the user chooses his services and selects a payment method, the site redirects the user to the site of the partner, where the order is paid. al-valena.com does not receive the personal data of the user making the payment (credit card data) - only the result of the payment transaction is transmitted to our service, on the basis of which the order is confirmed or rejected;
  • for analysis for advertising purposes.
Use of cookies and other tools for advertising purposes

The website al-valena.com uses third-party services to track attendance statistics, obtain information about conversions for advertising campaigns and others. With the help of these services and tools, al-valena.com does not collect data about specific users, but uses only general statistics about the attendance and effectiveness of the site and the effectiveness of advertising campaigns. Below is a list of additional third-party services that are used on al-valena.com, as well as links to privacy policies for these services.

Google Analytics is an analytical web service for Google Inc. ("Google")

Google Analytics is a free web analytics service from Google that allows website owners to learn how users interact with their pages. Information is collected in it anonymously. To track visitor activity on the site, Google Analytics uses its own cookies. They let you know if the user visited the web resource before, whence he moved to the pages in it and how long he spent there.

al-valena.com uses the Google Analytics Remarketing feature.

Remarketing in Google Analytics allows you to re-apply to users who have previously visited a website using specially designed ads for them on other Google partner sites. For example, after visiting al-valena.com, a user who has not decided to purchase services can see AdWords advertisements on other network sites with an improved offer of services at al-valena.com. In addition, to advertise the site al-valena.com in the AdWords system are used: similar audiences, interest-based audiences, demographic and geographic targeting.

A user can always disable the use of cookies by Google by visiting the cookie disable page.

To change or disable the use of Google Analytics, you can also use:

The description of Google advertising services and documentation regarding their use can be found at http://www.google.ru/intl/ru/services/, the Google Privacy Policy is published under the link.

Personal information

Your personal information including the e-mail address can not be transferred to third parties, affiliated companies and marketing contractors. This information can only be used with your consent by our company for marketing purposes.

Changes to Privacy Policy

Privacy policy may change. All changes made to this document will be published on this page.

In case of additional questions or doubts about the privacy policy, the user has the opportunity to contact the al-valena.com administration via e-mail: al.touragency@gmail.com

2021-2024 © Valena AL - Using texts and photos from the site al-valena.com is allowed only upon request with the written permission of company Valena AL.
ALLADYN TRAVEL TECHNOLOGIES OÜ, Company code: 16387001, VAT: EE102485662
Company Address: Narva mnt 7a - 616, B corp, 6 floor, Kesklinna linnaosa, Tallinn, Harju maakond, 15172

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